Improve Processes

Find Out Where Your Processes Really Break Down

Most companies know something in their operations is slowing them down. Fewer can clearly see where the problem starts, how it spreads across departments, and what it costs. Identify bottlenecks, hidden inefficiencies, rework, delays, and process deviations using real operational data.

Book a Process Review

Process Intelligence for Digital and Real-World Operations

Proxima Vision combines process mining technology with multiple data sources, including information systems, documents, and video data. This makes it possible to analyze not only digital workflows, but also processes that happen in physical environments. The platform helps create a digital view of real business processes, identify bottlenecks, measure performance, detect deviations, and understand where operational improvements will have the highest impact.

What You Can Improve

Turn Operational Data Into Clear Improvement Priorities

Identify Bottlenecks

See where work slows down, where queues form, and which steps create the greatest impact on time, cost, and performance.
Reduce Rework

Detect repeated actions, unnecessary loops, and process deviations that create extra effort and hidden cost.
Improve Cycle Time

Understand what drives delays and where targeted changes can shorten process lead time.
Improve Resource Utilization

See where people, equipment, or teams are overloaded, underused, or blocked by inefficient workflows.
Strengthen Compliance

Compare real process behavior with expected process models and identify deviations before they become larger problems.
Improve Customer-Facing Processes

Analyze customer journeys, waiting time, handoffs, and service delivery quality to improve the customer experience.

How It Works

Step 1: Collect Process Data

We start with the data your operations already produce: system logs, workflow records, operational events, documents, or video footage from real-world environments.

Step 2: Build the Real Process Map

Proxima Vision creates a visual model of how work actually flows, including process variants, deviations, bottlenecks, repeated steps, and delays.

Step 3: Analyze Impact

Our company works according to the principle of individual approach to every client. This method allows us to achieve success in problems of all levels.

Step 4: Prioritize Improvements

Instead of generic recommendations, you get a focused improvement roadmap based on measurable process evidence

Step 5: Monitor Progress

For more mature organizations, process monitoring can become continuous, helping teams track improvements and detect new deviations over time.

Where Process Intelligence Creates Value

Order-to-Cash

Understand delays in order processing, approvals, fulfillment, billing, and customer communication.
Purchase-to-Pay

Identify approval delays, procurement bottlenecks, vendor-related issues, and compliance gaps.
Customer Service and Sales Operations

Analyze how teams handle requests, where customer interactions slow down, and which activities reduce productivity.
Warehouse and Logistics Operations

See how work moves through physical spaces, queues, handoffs, and resource constraints.
Office and Service Operations

Analyze workload, collaboration patterns, contact points, and process efficiency across teams and departments.
Public Service and Regulated Operations

Improve service response quality, SLA control, process reliability, and transparency across complex organizational structures.

Explore Your Case

Distribution Operations

Analyzed 10,955 sales orders and 66,752 activities to uncover delays, manual work outside the system, traceability gaps, and opportunities to improve Order-to-Cash performance.
Public Service Operations

Analyzed nearly 1 million citizen requests and over 5.5 million activities to identify SLA issues, workload imbalances, interdepartmental handoff problems, and process monitoring opportunities.
Manufacturing Process Audits

Supported automated internal process audits across a large multi-site organization, helping formalize approximately 1,000 business processes and improve transparency, audit reliability, and cost efficiency.

Who This Is Best For

For Organizations Ready to Improve Complex Operations

Medium-sized companies;

Spacious and multifunctional indoor spaces designed to surpass expectations

Growing businesses with cross-functional workflows;