Find Out Where Your Processes Really Break Down
Most companies know something in their operations is slowing them down. Fewer can clearly see where the problem starts, how it spreads across departments, and what it costs. Identify bottlenecks, hidden inefficiencies, rework, delays, and process deviations using real operational data.
Process Intelligence for Digital and Real-World Operations
Proxima Vision combines process mining technology with multiple data sources, including information systems, documents, and video data. This makes it possible to analyze not only digital workflows, but also processes that happen in physical environments. The platform helps create a digital view of real business processes, identify bottlenecks, measure performance, detect deviations, and understand where operational improvements will have the highest impact.
What You Can Improve
Turn Operational Data Into Clear Improvement Priorities
Identify Bottlenecks
See where work slows down, where queues form, and which steps create the greatest impact on time, cost, and performance.
Reduce Rework
Detect repeated actions, unnecessary loops, and process deviations that create extra effort and hidden cost.
Improve Cycle Time
Understand what drives delays and where targeted changes can shorten process lead time.
Improve Resource Utilization
See where people, equipment, or teams are overloaded, underused, or blocked by inefficient workflows.
Strengthen Compliance
Compare real process behavior with expected process models and identify deviations before they become larger problems.
Improve Customer-Facing Processes
Improve Customer-Facing ProcessesAnalyze customer journeys, waiting time, handoffs, and service delivery quality to improve the customer experience.
Companies using ERP, CRM, BPMS, WMS, or other operational systems
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Medium-sized companies
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Growing businesses with cross-functional workflows
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Enterprise departments
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for operational excellence, transformation, compliance, or process improvement
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Organizations with physical processes captured through video
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Where Process Intelligence Creates Value
Order-to-Cash
Understand delays in order processing, approvals, fulfillment, billing, and customer communication.
Public Service and Regulated Operations
Improve service response quality, SLA control, process reliability, and transparency across complex organizational structures.
Purchase-to-Pay
Identify approval delays, procurement bottlenecks, vendor-related issues, and compliance gaps.
Customer Service and Sales Operations
Analyze how teams handle requests, where customer interactions slow down, and which activities reduce productivity.
Warehouse and Logistics Operations
See how work moves through physical spaces, queues, handoffs, and resource constraints.
Office and Service Operations
Analyze workload, collaboration patterns, contact points, and process efficiency across teams and departments.
How It Works
Collect Process Data
We start with the data your operations already produce: system logs, workflow records, operational events, documents, or video footage from real-world environments.
Build the Real Process Map
Proxima Vision creates a visual model of how work actually flows, including process variants, deviations, bottlenecks, repeated steps, and delays.
Analyze Impact
Our company works according to the principle of individual approach to every client. This method allows us to achieve success in problems of all levels.
Prioritize Improvements
Instead of generic recommendations, you get a focused improvement roadmap based on measurable process evidence
Monitor Progress
For more mature organizations, process monitoring can become continuous, helping teams track improvements and detect new deviations over time.
Process Intelligence in Practice
Real examples of what becomes visible when process data is analyzed properly
Distribution Operations
Analyzed 10,955 sales orders and 66,752 activities to uncover delays, manual work outside the system, traceability gaps, and opportunities to improve Order-to-Cash performance.
Public Service Operations
Analyzed nearly 1 million citizen requests and over 5.5 million activities to identify SLA issues, workload imbalances, interdepartmental handoff problems, and process monitoring opportunities.
Manufacturing Process Audits
Supported automated internal process audits across a large multi-site organization, helping formalize approximately 1,000 business processes and improve transparency, audit reliability, and cost efficiency.
Why Work With Us
Process intelligence is only useful if it leads to action. Ampelus helps organizations not only analyze processes but also turn findings into practical improvements. Depending on the business need, this may include workflow redesign, operational dashboards, automation, system integration, or custom tools.
The goal is not to create another report. The goal is to help your team understand what is happening, decide what to improve first, and make the changes measurable.
